GuankeyunKeep customers
in your community
Live broadcasts, recordings and scheduled video premieres, with commerce, payments, affiliates, stores, analytics and security in one platform. Subscribe, configure and start streaming—as soon as the day you sign up.
Going live is easy. Keeping customers takes more.
If these challenges sound familiar, build a livestreaming platform for your own customer community.
Rising acquisition costs
Lead costs keep rising. When paid advertising stops, so do new orders.
Customers stay on other platforms
Each broadcast builds someone else's audience. Repeat sales require more paid traffic.
Account and payment disruptions
Content violations and payment reviews can disrupt an entire campaign.
Paid content gets copied
Courses and business materials can be recorded and resold without authorization.
Order surges overwhelm operations
Manual order exports and shipping updates lead to errors and customer complaints.
Multi-brand accounting is difficult
Mixed account data makes sales reporting and commission reconciliation a manual task.
One platform for the entire livestreaming journey
Broadcast, interact, sell, analyze and manage commissions in one place, with fewer tools and suppliers to coordinate.
Three broadcast modes
Switch between live broadcasts, recordings and scheduled premieres. Schedule prerecorded videos for recurring and unattended sessions.
Scan to go live
Start streaming from your phone without an app download. Manage products, coupons, flash sales and orders while you broadcast.
Desktop streaming with OBS
Switch between up to eight sources, including cameras, windows and slides, with noise reduction, audio mixing and background effects.
Co-hosting and interaction
Host one-to-one or group sessions, manage guest permissions and microphones, and adapt video quality automatically.
Livestream reminders
Mini-program subscribers receive WeChat notifications with direct access to your livestream.
H5 / Mini Program / App
One account across all three channels, with synchronized data and convenient access for customers.
Livestream Store
Let viewers shop while watching. Order notifications and stock updates help you manage sales in real time.
Payments
Connect WeChat Pay, Alipay and bank cards. Rotate merchant accounts sequentially, randomly or when a threshold is reached.
Merchant account support
Assistance with payment-provider merchant approval for remote payments, category requirements and higher transaction limits.
Paid Content
Offer text, audio, video and course series with paid access, quizzes, playback controls and learning analytics.
Orders & Fulfillment
Filter orders by broadcast or payment status and import tracking numbers in bulk from Excel.
External store links
Link viewers to your mini-program store, H5 pages, Pinduoduo, Taobao, JD or WeChat stores.
Interactive Marketing
Digital rewards, prize draws, gifts and scheduled comments encourage interaction and longer viewing.
Rewards Store
Reward viewing and purchases with points redeemable for coupons, gifts, member benefits and flash-sale access.
Community Stores
Assign online orders to stores and redeem vouchers or pickup codes by scanning in store.
Affiliate Marketing
Two-tier referrals link customers and calculate commissions automatically, with regional agents and invitation leaderboards.
Community Analytics
Track viewers, traffic sources and viewing duration, with customer profiles and retention insights.
Live Dashboard
View sales, inventory, comments and referral rankings on a dashboard that updates automatically.
Recording & Screenshot Protection
Detect supported screen recording and screenshot activity and block playback when identified.
Traceable watermarks
Overlay moving user IDs and phone-number watermarks to help trace unauthorized copies.
Stream encryption
Encrypted streams and real-time authorization protect playback and limit account sharing.
Keyword filtering
Configure restricted words to block or hide matching messages and trigger moderation alerts.
Members-only viewing
Restrict access to group members for private broadcasts, member events and internal presentations.
Complaint management
Connect complaints with payment and order information to locate issues and respond promptly.
Live, recorded or scheduled—stream your way
One solution for everyday broadcasts, repeated training and scheduled sessions.
- Scan to go live, with no app download required
- OBS streaming, with eight sources and quick switching between slides and demo windows
- Add products, issue coupons, run flash sales and check orders while live
- Co-hosting, live comments and gifts keep viewers engaged
From order to payment in one smooth flow
Viewers can place orders and pay directly in the livestream, with fewer steps between browsing and checkout.
- Shop while watching: real-time order notifications and inventory updates
- Reliable payment processing: sequential, random or threshold-based merchant account switching
- Merchant account support: assistance with limits, remote payments and payment-provider reviews
- Flexible settlement: T+0 or T+1 settlement to personal or business bank accounts
- Efficient fulfillment: bulk Excel imports automatically match tracking numbers to orders
Example: a food retailer entered tracking information for 500 orders in 10 minutes
Explore Payments & SettlementProtect your content and keep operations stable
Guankeyun operates in compliance with applicable requirements and does not accept gambling or fraudulent business categories.
Traceable watermarks
Overlay user IDs, nicknames or phone numbers as moving watermarks, with adjustable transparency to preserve the viewing experience.
Automatic recording protection
Detect supported phone and desktop recording software and block playback when recording is identified.
Stream encryption
Stream encryption and real-time authorization protect video throughout transmission and playback.
Keywords & blocklists
Filter restricted words and moderate users through muting, account blocks and IP blocks.
Members-only viewing
Limit broadcasts to group members to protect private content and strengthen your customer community.
Proactive complaint handling
Link viewer complaints with payment and transaction data so your team can locate and resolve order issues.
Independent accounts for multiple businesses
Operate several brands or provide access to agents and franchisees, creating another revenue stream.
Independent settlement
Separate accounts and statements for each business simplify payment reconciliation.
Custom domains & mini programs
Customers see your brand, with an experience you control.
Isolated business data
Members, orders and broadcasts are separated, with clear permissions for each team.
Bring livestream viewers into your stores
Assign online orders to stores and scan vouchers at checkout, connecting online sales with in-store service.
Valid on orders over ¥199
Store self-registration
Members can apply to open a store from their phones, with staff accounts and permission controls.
Automatic order assignment
Bind customers to a store before checkout to attribute orders, sales and commissions clearly.
One-scan redemption
Redeem multiple items at once or choose specific items for partial redemption.
Store vouchers
Issue vouchers during broadcasts and track claims and in-store redemption in real time.
A livestreaming approach for your business
Industry-specific solutions help you find an approach that fits your customers and operations.
Chain Retail
Store broadcasts, in-store redemption and automatic sales attribution, with central management.
Store traffic · Voucher redemption · Regional salesExplore Retail
Paid Content / Training
Course series, paid access, recording protection and learning controls, with completion tracking.
Content protection · Completion · Repeat salesExplore Training
Community Commerce
Two-tier affiliates, loyalty points and invitation rankings, with automatic commission calculation.
Referrals · Commissions · RetentionExplore Commerce
Partner Recruitment / Internal Training
Private group broadcasts, paid access and replays help protect internal content.
Private content · Authorized access · Learning dataExplore EnterpriseSee how businesses use the platform
Explore implementation examples by industry and find one close to your business.
Sign up and start streaming—as soon as today
Service Account H5
Launch in as little as 1 hour; watch and stream inside WeChat
WeChat Mini Program
Launch a branded mini-program livestream store in as little as 3 hours
Mobile App
Launch a dedicated branded app in as little as 6 hours
Latest Updates & Practical Insights
How to Set Up Points Redemption for Products in Private Domain Livestreams
Can Private Domain Livestream Data Be Exported as Reports?
Read More
What to Watch Out for in White-Label Private-Domain Livestreaming Partnerships
Read More
Risk Points in Private Domain Live Streaming API Integration Partnerships
Read MoreSee a demo before you decide
Leave your contact details. A consultant will arrange a 30-minute online demonstration tailored to your business.
- An explanation tailored to your industry and use case
- A complete demonstration of admin, host and viewer interfaces
- Relevant implementation examples and practical guidance
- 24/7 technical support and assistance with your first broadcast
